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NBC Connecticut Investigates Utility’s Emergency Response

Topic: Investigative Reporting
Posted on 8/16/2023

NBC Connecticut’s investigative unit followed the story of an elderly couple who were trapped under live wires for close to an hour. Connecticut regulators are proposing new emergency response standards for electric utility Eversource during critical incidents. The state’s Public Utilities Regulatory Authority reported that Eversource’s response to the incident was delayed, and that the response team lacked certain appropriate training and resources.

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